The Covid-19 pandemic had a negative impact on all sectors of social life; in this sense, educational inequalities were exacerbated by the closure of educational institutions and the considerable social and technological gap, Therefore, education in this period meant a challenge in the political, pedagogical, didactic. Therefore, the following research seeks to study the guidelines implemented by the Municipal Education Secretary of the City of Montería during the Pandemic at the Educational Institution Villa Margarita. For the development of this work, a qualitative research approach with descriptive method was implemented, which seeks to know through interviews and questionnaires, applied to students, teachers and teaching managers, how the training process developed during the health emergency. In summary, the lack of necessary ICT devices and lack of access to networks for the development of academic activities was evident in the student population, without neglecting the problems presented to vulnerable populations - victims of forced displacement, among others.