Resumen en español

Advances in technology are directly linked to the evolution of business procedures and today a prominent word in this context is Artificial Intelligence, a technique through which machines acquire logical reasoning and can make decisions, capabilities that were previously exclusive to humans. The logistics industry has not been left out of the adoption of these disruptive systems, and in recent years it has taken advantage of their capabilities to improve all supply chain processes. It is for this reason that the present work has as its fundamental objective to analyze the incorporation of artificial intelligence in the global supply chain; for this, the conceptual components of Artificial Intelligence (AI), its origin, evolution, importance and the characteristics of its implementation are initially recognized; equally, the artificial intelligence techniques that have been adopted in each of the stages of the global supply chain are pointed out; and finally, the advantages, disadvantages and limitations of its application are exposed. For the development of the work, the documentary review was used as a technique, which allowed condensing and analyzing the physical and digital documents that contain knowledge about artificial intelligence and its adoption in the supply chain.