Resumen en inglés

The objective of the investigation was to establish the necessary steps for restructuring and reorganization within the framework of the administrative, financial, legal, logistical and commercial processes of the oral health service provider UNIDENT ODONTOLOGÍA SPA in Monteria, Córdoba. It was descriptive through a mixed approach (qualitative / quantitative). The population was made up of the administrative area, the contributing partners and a certain number of users. Through the application and analysis of the research instruments, we proceeded to determine the most decisive failures that occur in the organization, among them, the lack of legalization of the organization before the competent entities, as well as the lack of commercial strategies that or allow the reception of new users. Each contributing partner is unilaterally managing their equipment and their income, and they only make group contributions when there is an infrastructure failure in the organization or when the central air conditioning is maintained. It is concluded that the need for a restructuring process is evident in order to avoid possible sanctions that can range from commercial to criminal matters, due to the fact that since it does not have legal life, the corresponding contributions are not being made to the supervisory entities of the nation.