Resumen en inglés

The growing prevalence of mental disorders has led to serious implications for public health, impacting the figures for disability, morbidity and premature mortality; In addition to this is added the health crisis unleashed by the Covid-19 pandemic in 2020, where nearly 24,000 mental health remote guidance interactions were carried out that accounted for the use of services and in which it was found between The main problems addressed were anxiety, symptoms of depression and exacerbation of symptoms of previous mental disorders. Given this, the objective of this study was to establish the behavior of the use of mental health services through information registered in the Integrated Information System of Social Protection (SISPRO) in the municipality of Montería during the period 2011 to 2020. The type of study is retrospective descriptive with a quantitative approach, according to recorded information on the number of events of people who used mental health services. For the collection of the data, record sheets were designed in the Excel office tool where a descriptive statistical analysis was made with the information collected. It was possible to establish regarding the diagnosis that care for mental and behavioral disorders presented the highest average use of services among all diagnoses, in terms of sex, women reached a significant average of 55% higher use than men and by age the use was given in early ages and adults. In addition, it was shown that the use of services decreased with respect to these variables in 2020 as a result of the Covid-19 pandemic, where the priority was to attend to those infected by the virus. However, given the negative effects of the pandemic on mental health, it is likely that use will increase in the coming years when the provision of services stabilizes throughout the population. These results are expected to be input for the actors in charge to take pertinent actions in order to improve care, promote mental health and prevent mental disorders in the municipality.