Resumen en inglés

The purpose of this work is to determine the implementation of the health care model with a differential approach to the population with disabilities in an IPS of Monteria in 2021. To reveal a municipal panorama of the application of these models by the Health Provider Institutions. , as established by current regulations, for the health care of special populations. First, the population with disabilities treated at the IPS was characterized sociodemographic ally. For this characterization, a survey was applied that includes a set of questions about general aspects of the environment, social support, attitudes of others, use and need for personal assistance and use and need for assistive devices. On the other hand, the standards established in the regulations in force in Colombia (accessibility, treatment, satisfaction, infrastructure) that regulate the implementation of a health model with a differential approach and its respective compliance were analyzed. The analysis of results showed dissatisfaction of users for feeling that their care was not adjusted to the characteristics and needs of their condition. In addition, it revealed that the IPS does not implement a model with a differential approach for the provision of services. Finally, improvement strategies were proposed, based on the SWOT analysis that was carried out based on the research in the IPS, for which an improvement plan was established focused on correcting each of the identified weaknesses and that will serve as the basis for Health Provider Institutions in the municipality of Monteria. Keywords: 8 • Differential Approach: it is a set of actions that are aimed at population groups that deserve it; and contribute to reducing social exclusion g