Resumen en inglés

Currently COVID-19 is a pandemic that affects many countries around the world. Currently in the world there are more than 20 million infected by COVID-19, among them there have been more than 700 thousand deaths worldwide. A pandemic that the human body did not recognize and therefore has not developed immunity, this has affected the characterization of the human being as a "social being" due to distancing, a disease that has subjected humanity to live in confinement causing changes drastic in the way of living, within which you have to reinvent yourself every day for survival; Due to the fact that this disease is transmitted through the saliva, mucus or sweat of any infected person, the established protection methods are frequent hand washing, the use of a mask, avoiding crowds and maintaining a minimum distance of two meters with the rest of the people. This disease has affected not only health, but also the global economy, entrepreneurs have failed, companies have had to close, thousands of people have been unemployed, children have abandoned their schools, families go hungry and the world turns. Around technology. The institutions that provide health services must remain firm in the battle, but how is the day-to-day life of the people who fight to guarantee the health and well-being of the community and in what way has the COVID-19 impacted the organizational climate of these institutions? The organizational climate is born from the idea that man lives in complex and dynamic environments, since organizations are made up of people, groups and communities that generate diverse behaviors and that affect that environment. There are authors who state that the origin of the organizational climate is in sociology; where the concept of organization within the theory of human relations emphasizes the importance of man in his work function and for his participation in a social system. Because this pandemic has a high incidence in all countries of the world, this research project aims to design actions to improve the organizational climate during the COVID-19 pandemic in a clinical laboratory in the municipality of Chinú Córdoba, which is located located in the Masinga neighborhood, Carrera 6 # 20-04 corner, in the municipality of Chinú, Córdoba. The necessary data and information collection was carried out by applying 8 the types of exploratory and quantitative study, by means of which action strategies and the necessary instruments for the collection of information are established, such as: observation, consultation of research materials, and the application of the survey to the personnel involved in order to identify and analyze the impact of COVID-19 on the work environment of this institution, after knowing the results, we proceeded to the development and presentation of a proposal for the improvement of the organization's environment.