F.C.B. Monografías

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https://repositorio.unicordoba.edu.co/handle/ucordoba/1694

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Mostrando 1 - 7 de 7

Acceso abierto
Diseño del sistema de Gestión de la Calidad basado en la norma ISO 9001:2015 para la Empresa Selima.ECO
(2022-04-07) Diaz, Natalia; Cabrales, Alcira; Paternina, Mariana
La calidad significa aportar un valor al cliente, esto es, ofrecer unas condiciones de uso del producto o servicio superiores a las que el cliente espera recibir y a un precio accesible, se refiere a minimizar las pérdidas que un producto pueda causar a la sociedad humana mostrando cierto interés por parte de la empresa a mantener la satisfacción del cliente (Berovides & Michelena, 2013). Satisfacer las expectativas del cliente requiere de un sistema de gestión que permita establecer metodologías de trabajo, responsabilidades, recursos y actividades que orienten el quehacer al cumplimiento de los objetivos institucionales; por ello, contar con un sistema de gestión de calidad es un paso importante para cualquier empresa que busque cumplir con su misión y visión, orientada al mejoramiento de la calidad (Castillo, 2009). Un sistema de gestión de calidad fortalece a la empresa en su política mejorando el desempeño de la organización, a partir de procesos que interactúan entre sí de manera eficiente y eficaz (González, 2013). Por ende, el sistema de gestión de calidad puede incrementar la satisfacción del cliente a partir del cumplimiento de los requisitos. Con este propósito, este documento presentará los resultados de investigación con la siguiente estructura que incluyan teorías, conceptualizaciones y elementos que sustentarán un sistema de gestión de la calidad en los procesos de producción, con referencia a las normas ISO 9001:2015 que se refiere al análisis contextual de la calidad en el entorno. | La empresa objeto de este estudio, SELIMA.ECO no solo se encuentra en la Ciudad de Cartagena y en el Municipio de Planeta Rica, sino también en los Municipios de Montería, Montelibano, la Apartada y Pueblo Nuevo. Dedicada a la prestación de servicios de limpieza, mantenimiento y desinfección.
Acceso abierto
Análisis exergético de la generación de biogás a partir de biomasa residual en el departamento de Córdoba
(2021-09-24) Guevara Pacheco, Ernesto Tercero; Mora Ospino, Rubén David; Bonilla Gracia, Samuel Iván; Bonilla Gracia, Samuel; Vega González, Taylor de la; Sofan Germán, Stiven
The objective of this work was to provide an exergy analysis of biogas production from biomass, through a simulation of the anaerobic digestion process through the Aspen Plus program, theoretical data on biogas production could be obtained through the digestion process. A thermodynamic model was selected that is already included in the program called NRTL (Non-Random Two-Liquid model). Said method correlates and calculates on the basis of molar fractions and activity coefficients for different components, facilitating liquid vapor equilibrium. (Serrano, 2011). Biogas production represents a key process for the country's energetic variety, since it allows to reuse / reconvert industrial by-products or agro-industrial waste into a product that can be used in different energy-demanding sectors, after adequate cleaning and conditioning. Through the exergetic analysis, an efficiency of 55.2% was obtained in the process with a destruction of exergy of 3749.72034 kW
Acceso abierto
Los juegos serios como metodología de enseñanza en la prevención de accidentes laborales: análisis en las unidades de producción agropecuaria
(2021-08-15) Martínez Flórez, José Julián; Plaza Gómez, María Trinidad
Los juegos serios son una herramienta de aprendizaje que ayuda a fortalecer áreas específicas, dependiendo del desarrollo del juego, existen diferentes aplicaciones de los juegos serios en la educación o en el desarrollo de habilidades, es por eso, que para esta investigación se hizo un análisis exhaustivo de documentos relacionados con los juegos serios y su influencia en el aprendizaje. Se hizo énfasis en juegos serios con desarrollos cognitivos, aplicados a la salud, a la seguridad y salud en el trabajo, entre otros. Así pues, esta monografía busca determinar la viabilidad de la metodología de enseñanza de los juegos serios y se pueda aplicar en las Unidades de Producción Agropecuaria (UPA), para la prevención de accidentes laborales.
Acceso abierto
La innovación ecológica y su relación con los sistemas integrados de gestión y la responsabilidad socioambiental en empresas manufactureras
(2021-07-16) Martínez Martínez, Melissa María; Montalvo Mendoza, Karla Claureth; Echeverry Flórez, Heidi
The following work describes the ecological innovation techniques in production processes, their relationship with Integrated Management Systems, and socio-environmental responsibility in manufacturing industries; For this, it was first necessary to analyze ecological innovation in the world and Colombia, and then proceed to describe each of the ecological innovation techniques and inquire about the ecological innovation strategies used by manufacturing companies, based on sustainable development and eco development. During the development, the definition of each one of the ecological innovation techniques was carried out, highlighting the advantages and disadvantages of its implementation and then publicizing some related studies taking into account ecological innovation and the approach carried out at the level of quality management and social and environmental responsibility. Finally, we proceed to determine the relationship between integrated management systems and ecological innovation in manufacturing companies, establishing the direct relationship between ecological innovation strategies and socio-environmental responsibility in manufacturing companies.
Acceso abierto
Influencia del liderazgo y la duración de la jornada laboral sobre la productividad
(2021-07-03) Luna Argumedo, Luis Fernando; Gómez Cabrales, Yina Andrea
In previous times the world could have had the conception that people were more productive by being the greater amount of time at the work place. In some countries there has been a change in mentality and it has been shown that the opposite is true, but in others, such as Colombia, people continue to be unproductive despite having one of the longest working weeks in the world. The question arises as to how much influence the length of the working day and leadership has on productivity. Based on an arduous bibliographic review, it was sought a qualitative relationship between these factors, taking into account research carried out around the world, strategies of multinational companies among others. Studies have shown that productivity and extended working hours are inversely proportional, demonstrating that more hours in the office do not mean more output. On the other hand, new strategies at the time of leading influence in the increases of productivity, like Google that presented an increase of 42% in the last years. In general, it could be seen that the extension of the working day and leadership have an influence on the productivity of people, but other parameters such as education, training, salary, etc. must also be taken into account.
Acceso abierto
Análisis sobre el manejo de la seguridad y salud industrial en las empresas de hipermercado, frente al nuevo virus pandémico COVID 19 en Colombia durante el año 2020
(2021-06-23) Aleán Guzmán, Juan Camilo; Gómez Cabrales, Yina Andrea
Industrial safety and health at work, manages to be a fundamental part of any company, so much so that it has been put to the test with what is currently being presented, in which the pandemic is involved due to of COVID 19, which reiterates the importance of saving, caring for and protecting the lives of internal customers, work personnel. Faced with this new situation that the human being is facing, new protection measures must be taken in this area, which calls attention to investigate, due to the fact that it is a totally new issue for society, where intervention is even seen of the government in all this commercial process that companies carry out. In this way, the various policies, measures, risk management, planning and emergency preparation that both a large and a small company should have taken for these extracurricular reasons will be analyzed, as the virus has brought, in which the environment of workers in the labor market during the coronavirus in Colombia, evaluating and comparing this aspect in industries of the marketing sector with a multi-format strategy in managing hypermarkets, supermarkets with a supply structure or productive chain, thus highlighting the importance that this entails this whole procedure.
Acceso abierto
Innovación frugal como estrategia para afrontar la crisis del COVID-19 en Colombia
(2020-08-27) Muñoz Berrocal, Juan Fernando; Mercado Hoyos, Luis Enrique
The situation in the country has changed abruptly as a result of the COVID-19 disease caused by the SARS-COV2 virus, starting as a topic corresponding to the national health service, the pandemic has generated devastating consequences in other axes of Colombian society. The economy, social and tourist activity, commerce and transport are some of the many sectors that have been affected after the implementation of necessary strategies to contain the spread of the virus. The figures of the economic and financial development of the country show evidence of these aforementioned ravages, and imply that the country will need to rethink its strategies to get afloat, to continue with its health and socioeconomic activity mainly. The shortage and the increasing difficulty in attending the needs of customers due to the closure of roads and preventive isolation (strategies for virus mitigation) have generated a growth in the BoP of the national economy, which means that some services and products are leaving out an increasing number of customers, such as transport, a sector that has had to reduce its capacities due to a mandatory distance between the people who use its systems, which is why it cannot serve the same number of users that normally attended. For all this and in the face of the need for intelligent maneuvers to manage the current crisis, frugal innovation is presented as the basis for creating an economic, commercial and social strategy in the country. Frugal innovations are answers to the problems, they are quality solutions that arise particularly in situations of scarcity, mainly in developing countries according to the needs of their BoP and it is thanks to these similarities with the current situation that the nation is going through, that it delves into the topic of frugal innovation in order to describe it and support its acceptance and implementation. VIII Frugal awareness and culture have proven to be crucial in developing frugal innovations, even on occasions when professional education was not present. The country has already taken its first steps in innovations of this type during the crisis, but to create a culture and awareness it is necessary to clarify everything related to frugal innovation, for this reason it is important to analyze in detail the properties that are inherent to these kinds of innovations.

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