Examinando por Materia "Safety culture"

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    PublicaciónAcceso abierto
    Elaboración de un programa de educación para la promoción de la cultura de seguridad del paciente
    (2022-08-02) Hernández Palomo, Laura Camila; Janna Lavalle, Nadya
    Patient safety is a set of actions that have been implemented in entities from their interest in reducing these adverse events that constantly occur, since it has been shown that many of the incidents found could be avoided. In June 2008, the Patient Safety Policy was issued, which entails the four components of the Mandatory Health Quality Assurance System (SOGCS): Habilitation, PAMEC (Audit Program for the Improvement of Health Care), Accreditation, Information System for Quality (Ministry of Health and Social Protection, 2008). The main objective of this proposal is to carry out an educational program for healthcare personnel to promote a culture of patient safety in the E.S.E CAMU SANTA TERESITA according to the techniques for its application. This is a crosssectional investigation carried out in an organizational area where it is sought to investigate the subject of education for the promotion of a culture of patient safety and to analyze the patient safety program in the area of quality focused on standards 5,6 and 7 of resolution 5095 of 2018, determine if they are met and which ones should be worked on, to carry out activities in order to improve.
  • Miniatura
    PublicaciónAcceso abierto
    Modelo básico de plan estratégico, enfocado en mejorar la comunicación para colaboradores, pacientes y sus familiares en la E.S.E Camu de Momil en Córdoba 2022
    (2023-02-08) Viloria Oviedo, Salimeth Melith; Herazo Hoyos, César
    Introduction: strategic planning helps to achieve greater development and higher quality in the performance of its professionals, which makes it important to implement strategic plans in Healthcare Provider Institutions (IPS) that allow continuous improvement of the quality of care, planning and organizing. through strategies aimed at reducing and, where possible, eliminating the presence of shortcomings in the different areas of an institution. Objective: The objective of this proposal is to design a strategic plan for the quality area focused on educational strategies for collaborators, patients and their families, which consists of planning and organizing educational talks on patient safety, where a list is stipulated with the names of the talks, dates and times in which the institution will carry out each of the planned talks, in order to improve the communication processes of the ESE CAMU of Momil in Córdoba. Methodology: this intervention proposal is carried out with the purpose of planning strategies that contribute to the improvement of communication processes between users, family members and collaborators of the E.S.E CAMU of Momil, having as a priority accessibility, opportunity, continuity, effectiveness and comprehensiveness of health services, likewise, it is pertinent to analyze the causes and consequences in which this problem has been generated, which must be addressed immediately to prevent complications that weaken communication processes and incidentally affect the well-being of users. The diagnosis was made through the checklist instrument (annex), which was applied in the quality area of the institution, allowing to identify and analyze the current situation of the institution with respect to the internal conditions that it has in terms of good communication practices from collaborators to users and vice versa. (Review what has to do with communication, strategic planning, user well-being) Results: Based on the review of the strategic planning and communication processes, after the diagnosis found, the shortcomings in the planning processes were identified. strategy and communication, thus managing to apply improvement strategies that guaranteed the satisfaction of the users and the staff that work in the institution, so that they are kept informed of where their consultation is, the time, who will attend them, where, the order of appointment and that they arrive at punctual hours. Then, with the collaboration of the assistance, administrative and user staff, it was possible to collect the necessary information for (planning and organization of communication strategies to improve the information processes for inside and outside) in the institution.