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This monograph entitled: Occupational stress of health care personnel and the occurrence of preventable adverse events during the provision of the health service, set out to document the relationship between the occupational stress of health care personnel and the occurrence of preventable unfavorable events during the provision of the health service. The type of study was a scientific, descriptive, research monograph. Documents among books, databases, articles, journals, consulted reports and web records of official sites that deal with the investigated subject were taken as the reference population. It was developed in two phases: one heuristic and the other hermeneutic. The most relevant results that were reached were the following: Most of the scientific documentation on the influence of work stress in the life of the human being, agrees that one of the main factors that generates said stress is the work overload in the health workers, this is even more pronounced in this time of pandemic. The stressful environment to which health workers are exposed generates stress that has a direct effect on their work performance and therefore on the quality of patient care, since this situation can lead to the presence of adverse events, and finally, the most prevalent aspects associated with the appearance of unfavorable events in health care, especially in this time of pandemic, are: inadequate medical equipment, long working hours, exposure to dangerous substances and infectious pathogens, quality of patient care by the health entity where he works, among others. The auditors recommended that health institutions strengthen national policies aimed at counteracting work stress in health workers. In the same way, focus as one of its main actions, guidance mechanisms for health personnel, in such a way that it allows them to adequately handle all the stressors of their profession; thereby facilitating quality care. Finally, generate a Quality Improvement policy, applied to adverse events in times of the COVID-19 pandemic.

The general objective of this research was to determine the incidence of the covid-19 pandemic in the work stress of IPS Salud Tierralta S.A.S. workers. According to the World Health Organization - WHO (2016), work stress "is the reaction that an individual may have to work demands and pressures that do not match their knowledge and abilities, and that test their ability to cope with situation". A descriptive and cross-sectional investigation was carried out; because it allowed to detail the incidence of the Covid-19 pandemic in the work stress of health workers, through the measurement of the variables of interest. The study was carried out at the facilities of the IPS Salud Tierralta SAS, where the universe was made up of the entity's workforce, and the sample was taken with a simple random sampling, since all workers had the same probability of being chosen. The sample consisted of 20 health workers who work in the IPS Salud Tierralta SAS, it was found that the average age of these workers is 32 years, with a standard deviation (SD) of ± 7.96 years, the minimum age was 22 years, while the maximum was 51 years. It was found that 70% of IPS workers are emotionally exhausted from their work, 80% claim to feel tired at the end of the working day. It was found that 30% presented medium stress, followed by those who had a test score of 60, which meant high stress (20%) as well as those who showed mild stress (20%), 5% considered that they presented high stress, those who are recommended to seek help, the rest (25%) do not presented any stress. The mental health of health professionals in the exercise of their functions is compromised by the SARS-CoV-2 pandemic, with professionals on the front line of battle against the virus being particularly affected, but with values below those of the general population.

Esta investigación tiene como finalidad encontrar la posible relación que existe entre Estrés laboral y cultura organizacional, aplicado a los empleados administrativos del sector salud en las entidades promotora de salud (EPS) e Institutos prestadores de salud (IPS) en la ciudad de Montería - Córdoba. En el estudio participaron dos (2) EPS y seis (6) IPS, donde se recolectaron 200 datos entre los dos tipos de organizaciones, para la medición de las variables se emplearon dos instrumentos, uno para medir cultura organizacional compuesto por cuatro dimensiones: Características Dominantes, Aspectos estratégicos, Liderazgo, Factores Integradores y otro instrumento para medir estrés laboral denominado Cuestionario para la evaluación de estrés de la batería de riesgo psicosocial, además se usaron cinco (5) dimensiones anexas de la Batería de Riesgo psicosocial que tenían relación con la temática. Luego de la recolección de la información se pasó a analizar la información a través del software ADANCO 2.1.1 aplicando la técnica de análisis de modelos de ecuaciones estructurales por mínimos cuadrados parciales (PLS.SEM), por medio de este se evalúan la validez y fiabilidad del modelo, así como las pruebas de bondad de ajuste, varianza, entre otras. También se graficó el tipo de cultura por dimensión y se analizaron los resultados que arrojó el estudio (relación causal). Finalmente se comprueban las hipótesis con relación al estrés, donde se afirma que cada una de las culturas explica en gran medida algunas dimensiones de estrés, como recomendaciones se deja la aplicación de medidas basadas en los Protocolos de intervención psicosocial para el sector salud en materia de seguridad y salud en el trabajo en Colombia.