VILLADIEGO HOYOS, YINA PAOLA2018-05-302018-05-302018-05-30https://repositorio.unicordoba.edu.co/handle/ucordoba/765Reverse logistics is a relatively new strategy that enables organizations to properly manage products in disuse, waste and returns generated by the same company and stakeholders along the supply chain. In view of the growing importance that has reached this concept, this monograph is made, in which does a summary of research papers mostly made in the last ten years by national and international authors. The work is developed under a methodology of exploratory research with qualitative approach, studying the different concepts and analyzing tools, advantages and disadvantages of reverse logistics. Then various applications of reverse logistics in dairies are analyzed and finally the current state of Colombian dairy industry and the use and application of this tool in this area is reviewed. Thus, it is concluded that the reverse logistics is a tool to generate competitive advantages for companies in the Colombian dairy sector, and that they can use it to achieve better results in their operations, considering that is not easy to implement but it produces numerous economic, corporate and environmental benefits, provided it is done under proper planning and execution.spaCopyright Universidad de Córdoba, 2020Logística inversaindustria lácteacadena de abastecimientogestión de residuosdevoluciónproducto fuera de usoTrabajo de grado - Pregradoinfo:eu-repo/semantics/openAccessAtribución 4.0 Internacional (CC BY 4.0)