Rojas González, EduinAviléz Petro, Iván Arturo2022-03-072022-03-072022-03-07https://repositorio.unicordoba.edu.co/handle/ucordoba/4910The humanization in Health is of vital importance since it generates strategies that favor the dignified treatment of people in the field of health and its objective is to provide well-being and improvement of the quality of life of each person. That is why humanization is essential and must become a priority in all health-care institutions, all members working in the organization should seek to ensure and improve their lifestyle and that of those around them (users, workers, etc.). The conditions mentioned above make it necessary to carry out this work of degree entitled diagnosis of the internal humanized treatment and determinants associated with the workers at the Central Clinic O.H.L Ltda; of the city of Monteria, its objectives are: to improve the perception of the humanization policy through different tools, and in turn to enable the workers of the institution to be trained on the importance of the humanized treatment and the importance of it for better delivery of the health service to patients. In view of the above, a quantitative descriptive study carried out a survey of administrative and care personnel in the different areas of the O.H.L. Central Clinic Ltda; where weaknesses were evident with regard to the issue of humanization inRESUMEN……………………………………………………………………………….. 11ABSTRACT………………………………………………………………………………. 13INTRODUCCIÓN………………………………………………………………………... 151. OBJETIVOS…………………………………………………………………………… 181.1. Objetivo General…………………………………………………………………… 181.2. Objetivos Específicos……………………………………………………………… 182. RESEÑA HISTÓRICA DE LA INSTITUCIÓN……………………………………… 193. PLATAFORMA ESTRATÉGICA…………………………………………………….. 204. MARCO REFERENCIAL…………………………………………………………….. 244.1. MARCO LEGAL……………………………………………………………………. 244.2. MARCO CONCEPTUAL…………………………………………………………... 294.3. MARCO TEÓRICO………………………………………………………………… 315. METODOLOGÍA……………………………………………………………………… 375.1. TIPO DE ESTUDIO………………………………………………………………… 375.2. ESCENARIO DE ESTUDIO………………………………………………………. 375.3. POBLACIÓN, TIPO DE MUESTREO Y CÁLCULO DEL TAMAÑO DE LA MUESTRA……………………………………………………………………………….. 385.4. MÉTODOS E INSTRUMENTOS DE RECOLECCIÓN DE DATOS………….. 425.5 PROCEDIMIENTO PARA LA RECOLECCIÓN DE INFORMACIÓN…………. 465.6 PLAN PARA LA TABULACIÓN Y ANÁLISIS DE DATOS……………………… 476. ASPECTOS ÉTICOS Y LEGISLATIVOS………………………………………….. 487. RESULTADOS Y DISCUSIÓN……………………………………………………… 498. CONCLUSIONES……………………………………………………………………. 569. RECOMENDACIONES……………………………………………………………… 57REFERENCIAS BIBLIOGRAFICAS………………………………………………….. 59ANEXOS…………………………………………………………………………………64application/pdfspaCopyright Universidad de Córdoba, 2022Copyright Universidad de Córdoba, 2022Trabajo de grado - Pregradoinfo:eu-repo/semantics/openAccessAtribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)Trato HumanoAtención en saludCuidadoCalidad en la atenciónHumanizaciónHumane treatmentHealth careCare,Quality of careHumanization