Espitia Cabralez, Enalbis EstherArgel Torres, María AlejandraCorrea de Hoyos, PamelaSantamaría Berrio, Javier Enrique2022-07-272022-07-272022-07-26https://repositorio.unicordoba.edu.co/handle/ucordoba/6177Departmental health Organization (DDS by its acronym in Spanish) are facing a changing and competitive environment accentuated by the COVID-19 pandemic. Human resources and the organizational climate are essential for planning management strategies to achieve institutional objectives. Objective. Design management strategies that promote a good working climate in a DDS during the COVID-19 pandemic in Colombia in 2021. Materials and Methods. Crosssectional descriptive study with quantitative approach. Sample made up of 21 workers of the DDS of the Department of Córdoba to whom a survey was applied to measure the working climate and the influence of COVID-19. Results. Workers comply with health protocols for the management of the pandemic by covid-19, 95% know the mission, vision and objectives of the DDS, 23% do not have the necessary resources for their work, 47% do not feel encouraged to achieve their objectives, while more than half of the staff believe that the pandemic affected the workload and communication; For this reason, management strategies were proposed to strengthen the labor climate, such as reviewing work tools and better implementation of training, recognition, leisure and communication activities. Conclusions. Respondents have a good organizational orientation and are trained to do their job, offering their skills to cope the COVID-19 that has affected the mental health of staff due to insufficient work well-being activities and deficiencies in the institutional physical environment.RESUMEN …………………………………………………………………10ABSTRACT ………………………………………………………………11INTRODUCCIÓN ……………………………………….…………………121. OBJETIVOS …………………………………………………………….151.1 OBJETIVO GENERAL ..………………...……………..………….151.1 OBJETIVOS ESPECÍFICOS……………...…………………………152. MARCO REFERENCIAL………………………….………………....…..162.1 MARCO TEÓRICO…………………………...………………………162.2 MARCO CONCEPTUAL……………………………………………..252.3 MARCO DE ANTECEDENTES ………………………………..…..312.4 MARCO LEGAL……………………………………………............363. METODOLOGÍA...………………………………………………………..393.1 ENFOQUE Y DISEÑO DE LA INVESTIGACION..............................................393.2 POBLACIÓN Y MUESTRA…………………………………………..393.3 TÉCNICA DE RECOLECCIÓN DE DATOS……………………........403.4 TÉCNICAS DE PROCESAMIENTO DE DATOS…………………......413.5 ASPECTOS ÉTICOS Y LEGALES……………………………..…....424. ANÁLISIS DE LOS RESULTADOS ..………………………..………...434.1 CLIMA LABORAL………………………………………....………….....434.2 COVID-19 Y CLIMA ORGANIZACIONAL……………………….…...................534.3 ESTRATEGIAS GERENCIALES DE MEJORAMIENTO DEL CLIMA LABORAL…………565. DISCUSIÓN……………………………………………………………….626. CONCLUSIONES……………………………………………….………..657. RECOMENDACIONES…………………………………………………..678. REFERENCIAS……………………………………………………...……68ANEXOS……………………...………………………………………………79LISTA DE TABLASTabla 1. Orientación organizacional…………………………...…….…44Tabla 2. Administración del Talento Humano………………………....45Tabla 3. Estilo de Dirección…………………………………...…47Tabla 4. Comunicación e Integración…………………………………..49Tabla 5. Trabajo en Grupo……………………………………….……..…50Tabla 6. Capacidad Profesional………………………………………..…51Tabla 7. Medio Ambiente Físico………………………………………..53Tabla 8. Influencia de la Pandemia por COVID_19……………….….54Tabla 9. Plan de acción…………………………………………....…….58LISTA DE ANEXOSANEXO 1. Encuesta…………………..…………………………...…….…79ANEXO 2. Base de Datos de la Encuesta Realizada……..…...…….…84ANEXO 3. Consentimiento Informado Encuesta……………..…………85application/pdfspaCopyright Universidad de Córdoba, 2022Trabajo de grado - Especializacióninfo:eu-repo/semantics/openAccessAtribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)Clima laboralCOVID-19Direcciones Departamentales de SaludEstrategias Gerencialeswork environmentCOVID-19Departmental Health OrganizationManagement strategies