Brunal Altamiranda, Felipe AndrésPeña González, Julio Manuel2020-11-172030-11-152020-11-172020-11-17https://repositorio.unicordoba.edu.co/handle/ucordoba/3650The present work consists in carrying out an improvement plan in the purchasing area for the O.H.L Ltda. Central clinic so that it can reduce its operational and administrative risks. The purpose of the work has been to improve the findings found in the study of the clinic's purchasing area, which are in which improvement is required, and to guarantee the supply of supplies or general stationery for the operation of the entire organization. With the study that was carried out in the purchase process, the importance of good management of purchases within any organization was analyzed and emphasized, allowing the development of a correct implementation of all its procedures and instructions to solve the problems presented within of the organization, so it is required that the relationship between the efficiency of each of the processes involved generate a positive impact on the supply chain. Having all this information and understanding it gives us the opportunity to have a reliable and efficient area at the time of making decisions allowing in the same way to minimize nonconformities and detect the real causes of each eventuality. The activities developed to achieve the objective are, the analysis and study of requirements of each department of the organization preventing the request of inefficient products or articles that generate cost overruns and little utility, manage an inventory of each of the articles or elements stored in the Organization implementation of calculation tools that allow to reduce the times. Using a method of non-experimental observation research where some flaws could be found, such as the misuse of the inputs in the processes, which can be 12 corroborated with a survey that cost 10 questions where the heads of 16 functional areas were applied , where only 10 answered the survey, which are: hospitalization, 6th, 5th, and 4th floors, Emergency, Adult ICU, Neonatal ICU, Surgery, Imaging, Comprehensive hospital management and cleaning, Food, Document Management, infrastructure, billing , information system, pharmaceutical service, These are the functional areas that were taken to make the study purchasing process with this staff will take the sample. With the study that was done, an improvement was made in the process where it was possible to see results in the functional areas where all that you are part of the processes gave proper use to all the inputs of these and not to misuse them.LISTA DE TABLAS ................................................................................................. 5LISTA DE FIGURAS ............................................................................................... 6LISTA DE ANEXOS ................................................................................................ 8RESUMEN ............................................................................................................... 9INTRODUCCIÓN ................................................................................................... 131. RESEÑA HISTÓRICA .................................................................................... 142. ASPECTOS CORPORATIVO ............................................................................ 162.1 DIAGNÓSTICO ................................................................................................ 182.2. ORGANIGRAMA ............................................................................................ 192.3. ANÁLISIS ORGANIZACIONAL. .................................................................... 203. OBJETIVOS ...................................................................................................... 213.1 OBJETIVO GENERAL .................................................................................... 213.2 OBJETIVO ESPECÍFICOS .............................................................................. 214. MARCO REFERENCIAL ................................................................................... 224.2 MARCO CONCEPTUAL. ................................................................................. 235. DESCRIPCIÓN DEL PROYECTO ..................................................................... 266. METODOLOGÍA ................................................................................................ 276.1. TIPO DE INVESTIGACIÓN ............................................................................ 276.1.1 Tipo de estudio ........................................................................................... 276.1.2 Población y muestra ................................................................................... 276.1.3 Plan de análisis ........................................................................................... 286.2 FUENTES PARA LA OBTENCIÓN DE LA INFORMACIÓN .......................... 288. RESULTADOS ALCANZADOS: ....................................................................... 389. CONCLUSIÓNES: ............................................................................................. 4210. RECOMENDACIONES:................................................................................... 43BIBLIOGRAFIA ..................................................................................................... 44ANEXOS ................................................................................................................ 46application/pdfspaCopyright Universidad de Córdoba, 2020Trabajo de grado - Pregradoinfo:eu-repo/semantics/closedAccessAtribución-NoComercial-SinDerivadas 4.0 Internacional (CC BY-NC-ND 4.0)Proceso de compraPlan de mejoramientoComprasProveedoresMejoramiento continuoPurchase processImprovement planPurchasesSuppliersContinuous improvement