Toma de decisiones y manejo de conflictos en instituciones promotoras de salud
Sánchez Martínez, Álvaro Antonio | 2022-07-18
The purpose of this study is to recognize, through a review of the literature, decision making as a significant strategy for managing conflicts in health promoting institutions. Information management accounts for a series of factors that explain why decision-making can contribute to mitigating conflicts and managing them in any organization, in this case in health promoting institutions. As theoretical support, the contributions of Lazzati, Amaya, Sanabria, among others, whose arguments about the factors and elements or functional ingredients in decisionmaking as an input for conflict management, were reviewed. Methodologically, the study is located in the documentary review of primary and secondary sources and the respective analysis of their discourse to obtain conclusions and recommendations associated with the subject. In this way, the results of the study allow the design of an information collection strategy, in the form of a survey that, when applied, would allow establishing the relationship between decision-making and conflict management within a health promoting institution.