The present work consists in carrying out an improvement plan in the purchasing
area for the O.H.L Ltda. Central clinic so that it can reduce its operational and
The purpose of the work has been to improve the findings found in the study of the
clinic's purchasing area, which are in which improvement is required, and to
guarantee the supply of supplies or general stationery for the operation of the
With the study that was carried out in the purchase process, the importance of
good management of purchases within any organization was analyzed and
emphasized, allowing the development of a correct implementation of all its
procedures and instructions to solve the problems presented within of the
organization, so it is required that the relationship between the efficiency of each of
the processes involved generate a positive impact on the supply chain.
Having all this information and understanding it gives us the opportunity to have a
reliable and efficient area at the time of making decisions allowing in the same way
to minimize nonconformities and detect the real causes of each eventuality.
The activities developed to achieve the objective are, the analysis and study of
requirements of each department of the organization preventing the request of
inefficient products or articles that generate cost overruns and little utility, manage
an inventory of each of the articles or elements stored in the Organization
implementation of calculation tools that allow to reduce the times.
Using a method of non-experimental observation research where some flaws could
be found, such as the misuse of the inputs in the processes, which can be
corroborated with a survey that cost 10 questions where the heads of 16 functional
areas were applied , where only 10 answered the survey, which are:
hospitalization, 6th, 5th, and 4th floors, Emergency, Adult ICU, Neonatal ICU,
Surgery, Imaging, Comprehensive hospital management and cleaning, Food,
Document Management, infrastructure, billing , information system, pharmaceutical
service, These are the functional areas that were taken to make the study
purchasing process with this staff will take the sample.
With the study that was done, an improvement was made in the process where it
was possible to see results in the functional areas where all that you are part of the
processes gave proper use to all the inputs of these and not to misuse them.